Getting to know each other
A complimentary first conversation allows me to understand your wishes, travel habits, expectations, priorities and anything you would rather avoid.
Because planning a journey should not become a second job. Serenaways designs, organises and coordinates every detail, allowing you to focus on what truly matters: experiencing it.
My journey began at Swissair, where I learned the importance of precision, anticipation and service. I later worked alongside international executives, including senior leaders from major French companies, in the worlds of audit, yachting and luxury real estate.
For more than 25 years, I have been organising professional and private travel for employers, executives, families, friends and, naturally, for my own family. Over time, travel planning became far more than arranging flights and hotels: it became a way of understanding people, anticipating their needs and creating experiences that truly reflect who they are.
A major life event and its lasting consequences also changed the way I travel. I experienced very concretely what travelling with reduced mobility, chronic health constraints or invisible disabilities can involve.
This experience now allows me to design journeys with particular attention to accessibility, comfort, rhythm, fatigue and practical realities. However, Serenaways is not exclusively dedicated to accessible travel: I create journeys for couples, families, solo travellers, groups and anyone seeking a more personal, meaningful and carefully considered way of discovering the world.
Serenaways was born from this combination of experience, curiosity and lived reality: the desire to create journeys that are not simply beautiful on paper, but genuinely enjoyable from beginning to end.
Your time is valuable.
Your journey should be too.
Every journey is created through a clear, personal and collaborative process. From our first conversation to your return home, each stage is carefully considered so that nothing is left to chance.
A complimentary first conversation allows me to understand your wishes, travel habits, expectations, priorities and anything you would rather avoid.
Based on our exchange, I define the scope of your project and send you a personalised proposal including the applicable design fee.
Once the project is confirmed, I begin the in-depth research: itinerary, accommodation, transportation, experiences and trusted local partners are selected with care.
I present the first complete version of your journey. We review it together and adjust the details, rhythm and choices until the proposal truly reflects you.
Once you approve the itinerary, reservations are confirmed through my licensed travel agency partner, providing secure payments, contractual protection and peace of mind.
Before departure, you receive a detailed travel book containing your itinerary, practical information, recommendations, addresses, useful contacts and carefully selected advice.
Your journey begins. I remain available before, during and after your stay, so you can travel with confidence and focus entirely on the experience.
A carefully designed journey, created with you, never imposed upon you.
Every traveller is different. Whether you already have a destination in mind or are starting with a blank page, together we shape a journey that reflects your personality, your pace and your budget.
Authentic encounters, confidential addresses and unforgettable experiences far from standard tourist routes and overcrowded places.
Honeymoons, anniversaries and milestone journeys designed to create intimate, meaningful memories that will remain long after your return.
Carefully paced holidays designed around every generation, so that children and adults can enjoy the journey without unnecessary stress.
The freedom to explore at your own pace, supported by a coherent itinerary, reliable accommodation and carefully prepared practical details.
Educational journeys, retreats, seminars and incentive trips organised with discretion, flexibility and careful coordination.
Tailor-made journeys designed around mobility, health constraints, invisible disabilities or specific needs, without sacrificing comfort, freedom or the quality of the experience.
The destination may inspire the journey, but it is your story that gives it meaning.
The best journeys rarely start with a booking.
They begin with a conversation. The first conversation is entirely complimentary.
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